Frequently Asked Questions
Everything you need to know about our artisanal fruit spreads and gourmet pantry essentials.
What makes St. Dalfour fruit spreads different from traditional jams?
Our spreads are made using an old French recipe that replaces cane sugar with the natural sweetness of concentrated grape and date juices. This ensures a high fruit content and a cleaner, more vibrant taste profile without artificial preservatives.
Are your products suitable for specific dietary requirements?
Yes. Most St. Dalfour products are Non-GMO Project Verified, Gluten-Free, and Vegan. We prioritize natural ingredients to ensure our spreads are compatible with a wide range of healthy lifestyles.
How should I store my St. Dalfour spreads after opening?
Because we do not use artificial preservatives, we recommend refrigerating your jars immediately after opening and consuming the product within 2 to 3 months for optimal freshness and flavor.
What is your shipping policy for fragile glass jars?
We take extra care in packaging our glass jars using reinforced, eco-friendly materials to prevent breakage. We offer standard and expedited shipping options, with free shipping available on orders over a certain threshold.
What should I do if my order arrives damaged?
If your glass jars are damaged during transit, please take a photo of the package and contact our customer service team within 48 hours. We will promptly send a replacement or issue a full refund for the affected items.
Do you offer international shipping?
Currently, our online store ships to addresses within the domestic United States. However, St. Dalfour products are available in over 80 countries worldwide through local retail partners and international distributors.